Reporting of Injuries, Diseases, and Dangerous Occurrences Regulations (RIDDOR)
All work places should have an accident book in which to record accidents. This is a mandatory requirement specified by the HSE and should comply with the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) 1995. In order for the accident book to be compliant with Data Protection it should have tear-off pages and be restricted to one incident per page. It is probably advisable to use a commercially produced accident book which should meet the necessary requirements.
- Any disease developed from a work activity, e.g. HIV, latex sensitivity, should be reported as soon as it is diagnosed.
Dangerous occurrences which could cause injury, e.g. Malfunctioning X-ray equipment, or autoclaves, should be reported.
- Care should be exercised when a team member is working alone, and transport should be provided for female staff if working late.
- Staff should be trained in dealing with aggressive patients.
- In case of a violent incident, a report should be made if a physical injury is suffered.
- Warning procedures should be in place for any untoward incidents, clinical or administrative.
Comments, Complaints & Compliments
We are happy to consider any suggestions you may have that would improve the service we provide.
Comments and compliments are always welcome. We also operate a Salon Complaints Procedure for dealing with complaints. The owner Hayley Darroch will give you further information, giving details of the procedure upon request.
Our aim is to give you the highest possible standard of service and we try to deal swiftly with any problems that may occur.
HELP US TO HELP YOU
HD Salon and Academy Team.